Friday, 22 November 2013

Putting Your Clients First with Kathy Bridgman



As a real estate agent, Kathy Bridgman has developed a reputation for herself as someone who puts her clients first. In fact, Kathy Bridgman believes that her practice of keeping her clients’ needs at the forefront of her mind at all times is the number one reason why she has been so successful. If you are in a client-serving industry like Kathy Bridgman is, you should consider her advice on putting your clients’ needs first.

Step One: Get To Know Your Clients

Kathy Bridgman says that the most important thing that you can do to help you put your clients’ needs first is to get to know your clients as individuals. Kathy Bridgman says that, all too often, people in client-serving industries develop a stereotype for what their “average client” wants. However, Kathy Bridgman is quick to point out that each and every one of your clients is a unique individual with their own wants and needs. For that reason, you should strive to get to know each of your individual clients so that you can figure out what they need from you.

Step Two: Ask For Feedback At Every Step

Kathy Bridgman says that you should be constantly asking for feedback from your clients throughout your business dealings with them. Kathy Bridgman says that the feedback process is important so that you can always make sure that you are adequately meeting your clients’ needs.

Step Three: Be Willing To Change

Kathy Bridgman says that one of the most important things you can do to ensure that you are adequately meeting your clients’ needs is to be willing to change when your client asks you to. Too often, says Kathy Bridgman, people are rigid in how they treat their clients. If you really want to put your clients first, Kathy Bridgman says that you should be willing to change how you treat them or work for them based on their feedback.

No comments:

Post a Comment