As a real estate agent, Kathy Bridgman has developed a
reputation for herself as someone who puts her clients first. In fact, Kathy
Bridgman believes that her practice of keeping her clients’ needs at the
forefront of her mind at all times is the number one reason why she has been so
successful. If you are in a client-serving industry like Kathy Bridgman is, you
should consider her advice on putting your clients’ needs first.
Step
One: Get To Know Your Clients
Kathy Bridgman says that the most important thing that
you can do to help you put your clients’ needs first is to get to know your
clients as individuals. Kathy Bridgman says that, all too often, people in
client-serving industries develop a stereotype for what their “average client”
wants. However, Kathy Bridgman is quick to point out that each and every one of
your clients is a unique individual with their own wants and needs. For that
reason, you should strive to get to know each of your individual clients so
that you can figure out what they need from you.
Step
Two: Ask For Feedback At Every Step
Kathy Bridgman says that you should be constantly
asking for feedback from your clients throughout your business dealings with
them. Kathy Bridgman says that the feedback process is important so that you
can always make sure that you are adequately meeting your clients’ needs.
Step
Three: Be Willing To Change
Kathy Bridgman says that one of the most important
things you can do to ensure that you are adequately meeting your clients’ needs
is to be willing to change when your client asks you to. Too often, says Kathy
Bridgman, people are rigid in how they treat their clients. If you really want
to put your clients first, Kathy Bridgman says that you should be willing to
change how you treat them or work for them based on their feedback.
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